Websites that turn visitors into enquiries

A good website agency plans the site around the enquiries you want, then designs, writes, builds and tests it so visitors can act. The design is the smaller part of the job; most of the value is in deciding what each page should say and what it should ask people to do.

For a typical service business that means a clear homepage, one page per main service, a contact or booking page, and the tracking that shows which pages bring real leads. We also set up the technical basics, such as security certificates, redirects from your old pages and a sitemap, so Google can read the new site properly. If you also need people to find it, our search and AI search work picks up where the build ends.

Every project has a written scope, so you know exactly what you are paying for before it starts. Most business websites include the following.

• Page planning and a clear structure for navigation
• Design that matches your brand, using your logo, colours and photos
• Written copy drafted by us and reviewed by you, with a person checking every page
• Mobile-first layouts tested on real phones
• Contact, quote or booking forms that send every enquiry to one inbox and reply instantly
• Click-to-call buttons and, where useful, call tracking through CallRail
• Google Analytics 4 and Search Console connected from day one
• Basic on-page search setup: page titles, descriptions, headings and image names
• Accessibility checks such as contrast, readable text and keyboard navigation
• Training so your team can change text, photos and hours without a developer

Online stores add product setup, payment and delivery-rate connections, and tax settings on Shopify or WooCommerce.

Cost depends on the number of pages, how much custom design and writing you need, and whether you sell products online. We do not publish a price list because two sites that look alike can need very different amounts of work, so you get a fixed written quote after a free first call.

The main things that move the price are these.

• Number and type of pages, and whether content already exists
• Platform choice, such as WordPress, Webflow, Shopify or WooCommerce
• Photo and video shoots on site across the Lower Mainland
• Integrations with a CRM like HubSpot, booking tools, email lists or automation through Zapier and Make
• French-language pages if you serve Quebec
• Ongoing care after launch, which is optional and month-to-month with 30 days' notice

A project has fixed scope, so the price will not drift. If you want to change the scope midway, we quote the change in writing first.

Most business websites take four to eight weeks from an approved plan. The biggest delay is usually waiting for photos, wording or approvals, so a quick response on your side keeps the schedule short.

A new site does not bring in leads on its own the day it goes live. A faster, clearer site tends to convert the visits you already get better straight away, but new traffic from search takes longer, usually three to six months, and ads can send visitors within weeks. We set up tracking so you can see what the site is doing, and your monthly report shows enquiries rather than page views. For more on how we think about this, see how to choose a digital marketing agency in Canada.

The best platform is the one your team can keep updating after we hand it over. We work with WordPress, Webflow, Shopify and WooCommerce and recommend one in the written plan, with the reason.

• WordPress: flexible, widely supported and a good fit for service businesses, clinics and professional firms that want full control.
• Webflow: a strong choice for design-led sites where you want clean layouts and a simple editor.
• Shopify: the usual pick for online stores with a growing product range.
• WooCommerce: suits shops that already run on WordPress or need custom checkout rules.

The domain, hosting and files are in your name from the first day, so you are never locked in to us.

If you collect information from visitors, privacy and email rules apply to you, and we build the site with that in mind. We cover the practical side, and you should confirm legal wording with your own adviser.

• CASL: commercial email and text messages need consent and a working unsubscribe, so sign-up forms are set up with clear consent wording.
• PIPEDA and provincial privacy laws: including BC and Alberta PIPA and Quebec's Law 25, which affect cookie notices, privacy policies and how enquiries are stored.
• Health information: marketing forms never collect it, so clinics use short enquiry forms and take the detail by phone or in their own system.
• French language: Quebec audiences usually need French pages, which we can plan and quote separately.

For regulated professions we write to your regulator's current advertising standards. You can see examples of our design work on the work page.