Frequently asked questions
Straight answers to what business owners ask us most.
Working together
What kinds of businesses do you work with?
Any business that needs a strong online presence and a steady flow of leads: clinics, restaurants, trades, professional firms, shops, B2B companies and more.
How much does it cost?
It depends on what you need. After a free call we send a fixed quote with exactly what's included. Ad spend is separate and paid from your own account.
Do we have to sign a long contract?
No. Projects have a fixed scope, and monthly work can be stopped with 30 days' notice.
Who owns the website, accounts and data?
You do. Domains, hosting, ad accounts, your CRM and every file we create are in your business's name.
Can we start with one service?
Yes. Many clients start with a website, an audit or ads, then add more.
Can you take over from our current agency?
Yes. We review what's there, keep what works and move access over carefully.
Results and timing
How long does a website take?
Most business websites take four to eight weeks from an approved plan.
When will we see results?
Ads and Google profile fixes can bring enquiries within weeks. Search rankings usually take three to six months, and keep working after that.
Do you guarantee rankings or leads?
No one can honestly guarantee those. We agree measurable goals and report on them every month.
AI and data
Can you get us recommended by ChatGPT or Claude?
Nobody controls what AI assistants say. We make your business easy for them to understand and trust, and we check how they describe you every month.
Is your work written by AI?
We use AI tools to research and draft faster. A person shapes, checks and approves everything.
How do you handle our customer data?
Only with tools you approve, in accounts you own. We follow BC and Canadian privacy law.
Still have a question?
Ask it on a free 30-minute call.